LEGAL

Privacy Policy

Last updated: 8 July 2026

KnightPixel ("we", "our", or "us") is operated by TriniTech Labs. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it. By using KnightPixel, you agree to the practices described here.

1. Data We Collect

We collect only the data necessary to operate the service:

Email address — provided when you submit an access request or register an account.
Name — provided optionally during registration.
Usage data — pages visited, features used, and session duration, collected via server logs and analytics tools (if enabled).
Technical data — IP address, browser type, device type, and timezone, collected automatically when you visit the site.

We do not collect payment card details directly. Payments are processed by third-party providers who are responsible for their own data security.

2. How We Use Your Data

To review your access application and activate your account.
To deliver the KnightPixel service and maintain your subscription.
To send transactional emails (account activation, billing notifications).
To improve the platform based on usage patterns.
To comply with legal obligations.

We do not sell your personal data to third parties. We do not use your data for advertising purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for processing your personal data is:

Contractual necessity — to provide the service you signed up for.
Legitimate interest — to improve the platform and prevent abuse.
Consent — where we ask for it explicitly, such as for marketing communications.

4. Cookies and Tracking

KnightPixel uses essential cookies required for the service to function (authentication sessions). If we enable analytics (such as Google Analytics), we will request your consent before setting non-essential cookies.

You can disable cookies in your browser settings at any time, though this may affect service functionality.

5. Data Retention

We retain your personal data for as long as your account is active. If you close your account, we delete your data within 30 days, except where we are required to retain it for legal or compliance reasons.

6. Data Sharing

We may share your data with:

Infrastructure providers (e.g. cloud hosting, database services) who process data on our behalf under data processing agreements.
Payment processors for billing purposes.
Law enforcement or regulators when required by applicable law.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data ("right to be forgotten").
Object to or restrict certain processing.
Data portability — receive your data in a machine-readable format.
Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. India — DPDP Act 2023

We comply with India's Digital Personal Data Protection Act 2023. Indian users have the right to access, correct, and erase their personal data. To make a request, contact us at [email protected].

9. Data Security

We use industry-standard security measures including HTTPS encryption, access controls, and secure infrastructure. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but take all reasonable steps to protect your data.

10. Children

KnightPixel is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact

For any privacy-related questions or requests:

Email: [email protected]
Website: https://knightpixel.com